Business Messaging System
Requirements
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Speed.
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Reliability. Several nines of reliability
would be essential. This might for example mean that
99.99% (four nines)of all
messages would have to be successfully delivered or
their non-delivery would have to be reported promptly.
Another way of stating the same requirement is to say
that the loss in one out of every ten thousand messages
would be acceptable.
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Confidentiality. This includes the capability of
encrypting messages using a number of acceptable
protocols and also some degree of protection against
traffic analysis. In many business activities, the fact
that a message has been transmitted or received
is as important as the contents of the message itself;
it must be possible to mask both.
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Authentication. The system would have to be
capable of generating and securely storing its own
digital certificates and of interacting with commercial digital
certificates and certification authorities.
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Key Management.
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Email Support, including Filtering. All of the
requirements of the relevant IETF standards would have to
be supported. In addition, we would need filtering
in terms of source and destination, other header content,
and message content.
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Virus Scanning.
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Archiving.
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Logging.
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Interface to Commercial Messaging Systems. For
example, IBM's MQ Series.
Non-standard Elements, Client
popup |
A resizable popup window that can be used with keyboard
and mouse. |
contact list |
Persistent storage of such a list plus software allowing
it to be viewed and edited through the popup window. |
attachments |
Support for MIME attachments in the popup
is likely to be fairly complex. |
incoming messages |
Persistent storage of such messages plus software
allowing them to be viewed and replied to through the
popup window. |
outgoing messages |
Persistent storage of pending outgoing messages plus
software allowing the user to see what messages have not
yet been successfully sent. |
log |
Persistent storage of a log of sent and received messages
plus software allowing the user to view this. |
filters |
Persistent storage of a set of filters plus software
allowing these to be viewed and edited through the popup
window. |
authentication |
Support for externally-generated digital certificates
will be essential. It must be easy to install a such
a digital certificate supplied from a local network admin
or some other such authority within the corporate
hierarchy. |
Implementation Sketch, Client
Building a client for a business messaging system on
top of XLattice would seem to be straightforward.
Non-standard Elements, Broker
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log |
Any broker used for the Business Messaging System would
have to keep comprehensive logs of any messages passed.
There would be considerable tension between this
requirement and the need for protection from traffic
analysis.
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Non-standard Elements, Filter
connections |
A firewall node (filter) would have only two (bidirectional)
connections, possibly plus a secure HTTPS connection
allowing remote management. |
filters |
To operate an efficient business messaging system, it is likely
that the firewall would have to support unusually complex
filters which would reflect a hierarchical authentication
structure. This would allow, for example, company-wide
filter policies in conjunction with lower-level division
and and still lower-level departmental policies. |
message pool |
For speed, this would have to be in memory. However,
it would be essential that any message entrusted to a
filter be persistent. |
log |
Any filter used in the Business Messaging System would
have to keep comprehensive logs of any messages passed.
There would be considerable tension between this
requirement and the need for protection from traffic
analysis.
|
remote management |
It would be very desirable for a filter node to be
remotely manageable using a browser over a secure
HTTPS connection. |
views |
It must be possible for network admins to view the
log and message pool and edit filters either through
a popup or via an HTTPS remote management interface. |